Home About Us Mission and Values
Mission and Values
The mission of SSQ Financial Group is to serve the interests of our members and clients
by offering high-quality products and services to help them plan and protect their financial
security throughout their lives, while taking inspiration from the mutualist values that
place people and social development at the very heart of what we do.
Our Corporate Values
SSQ has upheld cooperation and mutualism as key principles right from the very start.
These same principles continue to guide the actions and decisions that we take every day.
In addition, SSQ embraces the values of equality, equity, solidarity and democracy.
These values are at the heart of the convictions driving us forward and guaranteeing
our lasting success. In addition, as the majority of our Mutual’s board directors are
elected, members have a true say in the direction our company will take… and in how we will
continue to grow and develop.
We do everything we can to be easily accessible in order to offer our clients exemplary service.
SSQ has made it easy for our clients to access our services by developing high-performance,
user-friendly tools and by providing efficient and courteous customer service. We strive to
be transparent in all of our communications by ensuring that the information we provide is clear,
pertinent and complete.
Our broad range of knowledge and skills enables us to offer quality products and services
adapted to meet the needs of our clients. Attention to detail and responsible actions make
us a highly sought-after partner. Our qualified, committed and motivated employees accomplish
their work with precision and efficiency. They are encouraged and supported to continue to
upgrade their career skills to achieve their full potential.
At SSQ, social commitment means taking an active role in the development and well-being of
the community. It also means supporting humanitarian and community organizations by funding
a variety of projects and supporting our employees in their volunteer initiatives. Our employees
demonstrate their commitment by always doing their best and continually striving to do better
to achieve our common goals. And in so doing, they provide the best possible service to our clients.
At SSQ, we act responsibly and transparently in everything we do. We carry out our operations
with honesty and integrity. We also demonstrate respect for the highest standards of conduct
and confidentiality. Our reputation for integrity is what allows us to continue to build lasting
relationships that are based on trust with our employees, clients, partners, and surrounding communities.
Mutual respect is a fundamental principle upheld at SSQ, both within the company and in our relationships
with clients and partners. We are very attentive to new ideas and different points of view, and in this
light, are committed to recognizing the importance of the contributions of all to the overall success of our
organization. In terms of our business practices, we also take respecting the privacy of our clients very
seriously by protecting the confidentiality of their personal information.