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  • October 1 2020

    A.M. Best affirms credit ratings for SSQ, Life Insurance Company Inc.

    For a second consecutive year, international credit rating agency A.M. Best Co., specialized in the insurance sector, has given SSQ, Life Insurance Company Inc. a financial strength rating of “A (excellent)” and issuer credit rating of “a”. The outlook for both ratings is stable.

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  • August 13 2020

    Born of the merger of La Capitale and SSQ Insurance, the largest mutual insurance company in Canada joins ICMIF

    The largest mutual insurance company in Canada formed as a result of the merger of equals of La Capitale and SSQ Insurance is proud to join the International Cooperative and Mutual Insurance Federation (ICMIF), the only organization representing cooperative and mutual insurers worldwide.

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  • July 3 2020

    Birth of the largest mutual insurance company in the country with La Capitale/SSQ Insurance merger of equals

    La Capitale and SSQ Insurance are pleased to announce that their merger of equals is now official, creating the largest mutual insurance company in Canada with over 3.5 million members and clients.

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  • June 22 2020

    SSQ Insurance launches new entirely electronic simplified life insurance products

    SSQ Insurance proudly expands its product offering to include new simplified and guaranteed issue life insurance products and in doing so, is positioning itself quite favourably in this promising and fast-growing sector. The three new life insurance options provided by SSQ Insurance let customers apply for and get coverage in under 60 minutes – a process that is 100% electronic.

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  • June 9 2020

    Appointment Notice – Jean-François Chalifoux elected Chair of the Board of Directors of the Canadian Life and Health Insurance Association

    Jean-François Chalifoux, Chief Executive Officer of SSQ Insurance has been elected Chair of the Board of Directors of the Canadian Life and Health Insurance Association (CLHIA).

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  • June 3 2020

    Green light from the National Assembly of Quebec - La Capitale and SSQ Insurance in the process of completing merger of equal on July 1st

    La Capitale Insurance and Financial Services and SSQ Insurance have reached an important milestone in their merger of equals announced in January. The National Assembly of Quebec has given the green light and adopted the two private bills required to create the biggest insurance mutual in Canada. Following the completion of this step, the new company should come into existence on July 1st.

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  • May 4 2020

    SSQ Insurance sponsors mental well-being program Stronger Minds by BEACON

    As Mental Health Week kicks off, SSQ Insurance is pleased to announce its contribution to the Stronger Minds by BEACON program as a way to support the mental well-being of Canadians. SSQ Insurance is now a proud sponsor of this free digital program, created to help during the pandemic through resources provided by a team of clinical psychologists.

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  • April 30 2020

    SSQ Insurance’s financial results for 2019 reflect its excellent financial strength

    SSQ Insurance delivered results in 2019 that once again confirm its financial strength, with noteworthy gains in its financial results positioning it favourably in the industry:

    • Over $2.5 billion in insurance business volume
    • Assets under management and administration over $13 billion
    • Equity attributable to shareholders over $1 billion
    • $102 million in consolidated net income
    • 10% return on equity

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  • April 9 2020

    SSQ Insurance offers rebate to its auto insurance clientele

    SSQ Insurance is offering all its clients with auto insurance policies a 20% rebate on their monthly premium for each insured vehicle, a measure enabling the insurer to pass on substantial savings to its insureds.

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  • March 23 2020

    SSQ Insurance looking out for the mental health of its customers in the pandemic

    SSQ Insurance understands that its customers may have concerns about the COVID-19 coronavirus and is offering free access to a telephone counselling service to its entire clientele to help them cope through this difficult period.

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Coronavirus (COVID-19)

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Delays with the processing of mail and cheque payments

The circumstances surrounding COVID-19 are causing delays in the processing of paper documents.

In an effort to avoid further delay, we ask that you use online services whenever you can.

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To avoid delays in the processing and payment of your claims, we recommend you use the Customer Centre, accessible via our website and mobile app.

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We have designed these guides for those of you who aren’t familiar with your Customer Centre.

We are currently receiving a high volume of calls. The recent wind and rain storm caused a lot of damage. We apologize for the longer than usual wait times. We hope to remedy the situation soon. Thank you for your patience.

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