Some of our call centres are receiving a high volume of calls. Our response time may be longer than usual.
Questions but strapped for time? Go to our Help Hub for answers to a ton of frequently asked questions.
Get in touch with us
8:00 a.m. to 8:00 p.m.
Monday to Friday
8:30 a.m. to 4:00 p.m.
Saturday
8:30 a.m. to 7:00 p.m.
Monday to Thursday
8:30 a.m. to 5 p.m. Friday
(Eastern Time)
CP 17100 succ Terminus
Quebec (QC) G1K 9E2
Contact us
8:30 a.m. to 7:00 p.m.
Monday to Thursday
8:30 a.m. to 5 p.m. Friday
(Eastern Time)
CP 17100 succ Terminus
Quebec (QC) G1K 9E2
Here’s how to reach us if you’re covered by an insurance plan provided by your employer, your union or your association.
Give us a call
You’ll need your identification or certificate number that's on your insurance card.
Customer Service for insured persons
1 888 235-0606
8:30 a.m. to 8:00 p.m.
Monday to Thursday
8:30 a.m. to 5:00 p.m. Friday
(Eastern Time)
5:30 a.m. to 5:00 p.m.
Monday to Friday
(Pacific Time)
Write to us
CP 11051 succ Sainte-Foy
Quebec (QC) G1V 0K1
Give us a call
If you have an emergency while travelling or need information about your travel insurance program, contact CanAssistance.
Here’s how to reach us if you’ve taken out individual insurance (life, critical illness or disability insurance, or insurance for retirees) with one of our advisors.
Give us a call
Write to us
CP 16040
Quebec (QC) G1K 7X8
Give us a call
Write to us
CP 16040
Quebec (QC) G1K 7X8
