Coronavirus (COVID‑19)

Information for Insureds Disability Insurance

Updated: April 10, 2020 at 6:00 p.m.

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I submitted or will be submitting a disability claim

Are disability insurance claims related to COVID-19 covered by short-term disability?*

Yes, if you have a group insurance plan that includes disability.

On disability and tested positive

If you have been diagnosed with COVID-19 (tested positive for COVID-19) and are disabled (unable to perform the main functions of your job, including if you are working from home), you are eligible for short-term benefits. In this case, SSQ will not apply the customary waiting period stipulated in your contract.

On disability, but not tested

If you have symptoms, have not been tested for COVID-19 and are disabled (unable to perform the main functions of your job, including if you are working from home), you are eligible for short-term benefits. In this case, SSQ will apply the customary waiting period stipulated in your contract.

In preventive quarantine

If you are quarantined as a preventive measure, you are not eligible for short-term disability coverage; in this case you must refer to Employment Insurance.

* This information replaces the information in the previous memo.

If it isn’t possible to see a healthcare professional, how can I submit a new disability insurance claim or follow up on an ongoing claim?*

If you cannot have your physician complete the attending physician statement in the disability claim form, you can fill out one of the forms below.

First claim

Current claim

SSQ Insurance will continue to require the initial statement from the employer and employee.

* This information replaces the information in the previous memo.