Psychological assistance over the phone
Are you worried about the coronavirus pandemic?
All SSQ Insurance insureds have access to a free psychological assistance hotline.
For SSQ Insurance, communities make us get our insureds the help they need.
Effective immediately, a free 24/7 COVID-19 distress hotline is available.
24/7 Hotline Number:
Who can use this service?
All those who have the following product with us:
Before calling, make sure to have your certificate number or your policy or contract number. You will be asked to provide it when you call.
No, only you may use it.
However, your family members can use the Employee Assistance Program (EAP), if you have it through your employer.
The EAP is often included when you have family coverage.
No. The COVID-19 distress hotline is temporary, in light of the current situation.
If you feel that you will need long-term support, we recommend getting help through your EAP, community resources or private psychological services.