Information for Insureds Travel Insurance
Updated: April 14, 2020 at 3:50 p.m.
I am being quarantined in Canada or abroad
Yes, you are covered if the two following conditions are met:
- You have a group insurance contract that includes short-term disability
- You are showing symptoms of COVID-19 that prevent you from doing your job, even via telework.
* This information replaces the information in the previous memo.
If no travel advisory was issued by the Canadian Government at the time of departure, your travel insurance will cover medical expenses.
If a level-3 travel advisory, including cruises, was issued by the Canadian Government at the time of departure, your travel insurance will not cover medical expenses.
If you are covered by your contract despite the COVID-19 epidemic
For all departures since April 6, 2020, SSQ Insurance will no longer consider COVID-19 as a sudden and unexpected illness with respect to eligible travel insurance expenses.
Therefore, your travel insurance coverage will not cover any expenses associated with COVID-19 because it is considered to be an expected and predictable illness.