Electronic Application

1. Go to the electronic application login page with a computer or smart device connected to the Internet.
2. To log in, you need to enter your email address and the password provided at registration. Not yet registered? Contact us.
3. If you forgot your password, you can reset it on the login page.
4. When you haven’t finished an application and would like to start a new one, simply click Close call under the Session Control tab. You’ll be able to select the product on the right side of the page.

You and your client can choose to complete the application in person OR remotely.

During a remote interview, a personalized hyperlink and ID code (top left of the screen) are generated. Forward these to your client so he or she can access the site.

Your client will have to validate and approve each section by clicking the button displayed on his or her screen.

Tip: If you want to fill out the application before meeting with your client, indicate that the interview will be done face to face. You will be able to complete most sections (except for the signature and submission sections). When you meet with the client, simply select the interview mode, validate the information and have him or her sign the application.

The following criteria must be respected during a remote sale:

• The policyowner must be the payer and insured under the policy.
• A maximum life insurance amount of $5 million per insured, and $250,000 for critical illness insurance per insured.
• Be sure to verify your client’s identity using Skype or Facetime.

After analyzing your client’s needs, you can select:

• One of our standard products: Term Plus or Critical Illness
• One of our simplified products: Simplified Term Life, Simplified Whole Life or Guaranteed Issue Whole Life

Client declaration and e-signature

For simplified life insurance only, an MIB verification must be conducted. It’s only once the MIB verification is done that the credit card information can be obtained.

For Term Plus and Critical Illness, by answering Yes to the question "Do you wish to complete the Medical and Lifestyle* Sections (instead of using the Tele-interview)?", the questions will appear. Responding to them online with your client could in some cases, bypass the phone interview and speed-up the issue process.
* The phone interview is still available and required in some cases.

Once a client has validated all sections, he or she will have to sign the application and all forms attached to it. The e-signature section lets you legally get your client’s signature as per approved industry security standards, whether the interview is in person or not.

Always indicate the city and province of signature.

This step can be completed after your meeting with your client.

Before submitting the application, you must complete the advisor's report. If you are sharing a commission, indicate it here.

The platform enables you to generate a PDF version of the application. You must save the application in your files to be able to submit it.

In the case of simplified life insurance products, the PDF version of the application doesn’t include the medical questionnaire. A second PDF is generated for the medical questionnaire and can also be saved.

Click Submit and the application will be automatically sent to SSQ Insurance and your MGA.