Submitting a claim
In order to log in, go to ssq.ca.
Click login, followed by Insured.
Enter your username and password and click Login.
You will be redirected to the Customer Centre homepage.
Open the main menu and choose Group Insurance.
Here, you have two options:
Click the Claim online button in the Claims box.
Click Online claims in the Quick Access list.
Choose the type of treatment you want to submit a claim for from the categories in the shaded rectangle.
If your service provider appears in the list,click their name.
If not, click Search for a new service provider.
Enter the phone number and/or name, and click Search.
Select the supplier whose name and address matches the information written on your bill.
Complete the form.
Up to 5 treatments may be claimed from a service provider. This may be done in the Type of treatment section at the bottom of the form.
When done, click Confirm.
Check that the information is accurate and click Confirm to submit your claim.