Make your life easier with our secure ACCESS | Plan Members website and the SSQ Mobile Services application.

Website for Plan Members

The secure website for plan members lets you easily manage your group insurance file. With ACCESS | Plan Members, you can: 

  • Claim your health insurance expenses online and obtain a reimbursement within 48 hours
  • Consult the expenses covered and the electronic version of your group insurance booklet
  • Update the following information:
    • Your address
    • Your dependents
    • Your life insurance beneficiary
  • Your claims can be processed faster thanks to:
    • The direct deposit and electronic statements services
    •  Personalized claim forms
    •  Your claims history to find out the details of your reimbursements
    •  Reimbursement simulations for certain expenses
  • Obtain:
    • Statement for tax purposes
    • Proof of travel insurance for you and your dependents
  • Print your temporary SSQ insurance card if you lose or forget yours

Mobile Services

Do you own a smartphone? Download our free SSQ Mobile Services app to make your group insurance claims.

Learn More

Our online services: the right way to submit claims (PDF, 95 kB)

How to sign up for ACCESS | plan members

You’ll need your certificate number and activation key to sign up.

You’ll find them on your insurance certificate or most recent statement.

How to register

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