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Individuals

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Our Offices

All our Montreal-based offices have been moved to the SSQ Tower located at:

1225 St. Charles Street West, Suite 200
Longueuil QC  J4K 0B9

Group Insurance

Quebec City
2525 Laurier Boulevard
Quebec City QC  G1V 2L2
Montreal area
1225 St. Charles Street West, Suite 200
Longueuil QC  J4K 0B9
Toronto
110 Sheppard Avenue East, Suite 500
Toronto ON  M2N 6Y8
Halifax
P.O. Box 1001
1680, Bedford Row
Halifax NS  B3J 1T0
Calgary
800 6th Avenue South-West, Suite 650
Calgary AB  T2P 3G3
Vancouver
701 Georgia Street West, Suite 1558
Vancouver BC  V7Y 1C6

Individual insurance

1225 St. Charles Street West, Suite 200
Longueuil QC  J4K 0B9

Auto and home insurance

Quebec City
2515 Laurier Boulevard
Quebec City QC  G1V 0A5
Montreal area
1225 St. Charles Street West, Suite 200
Longueuil QC  J4K 0B9

Investment

2515 Laurier Boulevard
P.O. Box 10510, Stn Sainte-Foy
Quebec City QC  G1V 0A3

Head Office

2525 Laurier Boulevard
Quebec City QC  G1V 2L2
1-800-463-5525

Group Insurance

Our hours of operation are from Monday to Friday, 8:30 a.m. to 4:30 p.m. (Eastern time), unless indicated otherwise.

Health insurance
Prescription drug insurance
Dental care insurance
Health Spending Account

1-888-651-8181

Monday to Friday: 8 a.m. to 4:30 p.m.

Before you call

Do you have a question about a claim or a change to your file? Here is how to do these things and more on the ACCESS | Plan Members website
Disability insurance Quebec City office
1-877-317-1406
disability@ssq.ca

Toronto office
1 866 885-6772
disabilitymanagement@ssq.ca
Travel insurance Please refer to the number indicated on your SSQ insurance card.

How to get proof of travel insurance coverage

Life insurance General information
1-888-651-8181

Claim
1-866-832-8801

Toronto office
1-866-885-6772

How to change a beneficiary

Accidental death and dismemberment insurance
Critical illness insurance
Insurance for expatriates
Montreal area: 514-282-6043
Others areas: 1-855-395-2520
claims.spgroup@ssq.ca
Insurance for retirees or those who are leaving a group plan 1-866-777-0711
privilege@ssq.ca
Mercer Retiree Solution (MRS) 1-844-637-2370

Individual Insurance

Life insurance
Critical illness insurance
Credit insurance
1-800-565-4550

Monday to Friday: 8:30 a.m. to 5 p.m.

Auto and Home Insurance

Quote 1-866-777-2886
Fax: 418-683-5603
service-en@ssqauto.com

Monday to Friday: 8 a.m. to 8 p.m.
Saturday: 9:30 a.m. to 4 p.m.
Claims 1-800-463-2343
Fax: 418-683-4983
claim.service@ssqauto.com

Monday to Friday: 8 a.m. to 8 p.m.
Saturday: 9:30 a.m. to 4 p.m.
Legal assistance and roadside assistance

1-877-777-7811

Roadside assistance request (mobile website)

Investment

Guaranteed Interest Accounts (GIAs)
Segregated funds
RRSP, TFSA, RRIF and other plans
Private wealth management
RRSP and investment loans
1-800-320-4887
Fax: 1-866-559-6871
service.inv@ssq.ca

Monday to Thursday: 8:30 a.m. to 8 p.m.
Friday: 8:30 a.m. to 5 p.m.