Our Phone Numbers and Addresses

Group Insurance

For Plan members

Health insurance Dental care insurance Health Spending Account

1-888-651-8181

Monday to Friday: 8 a.m. to 4:30 p.m.

Contact us by email

Disability Insurance
Quebec City Office

1-877-317-1406

disability@ssq.ca

Toronto Office

1 866 885-6772

disabilitymanagement@ssq.ca

Travel Insurance

Please refer to the number indicated on your SSQ insurance card.

Life Insurance
General information

1-888-651-8181

Claim

1-866-832-8801

Toronto Office

1-866-885-6772

Accidental Death and Dismemberment Insurance Critical Illness Insurance Insurance for Expatriates
Montreal Area

514 282-6043

Other Areas

1 855 395-2520

claims.spgroup@ssq.ca

Insurance for retirees or those who are leaving a group plan

1-866-777-0711

privilege@ssq.ca

Mercer Retiree Solution (MRS)

1-844-637-2370

For Businesses and Associations

Traditional insurance (health, prescription drugs, disability, dental care, life, travel, Health Spending Account)
For administrators

Quebec City area : 418-651-5463

Montreal Area : 514-223-2504

Other areas : 1-877-428-6571

For Insureds

1-888-651-8181

Specialized insurance (accidental death and dismemberment, critical illness, expatriates)

1-855-508-1069

group.spec@ssq.ca

Insurance for retirees or those who are leaving a group plan

1-866-777-0711

privilege@ssq.ca

For Advisors

Head Office
Quebec

1 800 463-3331

bur.que@ssq.ca

Fax : 418 659-4675

Traditional insurance (health, prescription drugs, disability, dental care, life, travel, Health Spending Account)

1 800 361-8100

bur.mtl@ssq.ca

Fax : 514 521-1106

Specialized insurance (accidental death and dismemberment, critical illness, expatriates)

1 855 233-7056

group.underwriting.spec@ssq.ca

Fax : 514 282-6825

Auto, Home and General Business Insurance

For Individuals

Quote

1 866 777-2886

Fax : 418 683-5603

service-en@ssqauto.com

Monday to Friday: 8 a.m. to 8 p.m.

Saturday: 9:30 a.m. to 4 p.m.

Claims

1 800 463-2343

Fax : 418 683-4983

claim.service@ssqauto.com

Monday to Friday: 8 a.m. to 8 p.m.

Saturday: 9:30 a.m. to 4 p.m.

Legal assistance and roadside assistance

1 877 777-7811

Roadside assistance request (mobile website)

For Businesses and Associations

Claims

1 800 463-2343

claim.service@ssq.ca

Fax : 418 683-4983

Monday to Friday: 8 a.m. to 8 p.m.

Saturday: 9:30 a.m. to 4 p.m.

Individual Insurance

For Individuals

Life Insurance Critical Illness Insurance Credit Insurance

1 800 565-4550

Monday to Friday: 8:30 a.m. to 5 p.m.

For Businesses and Associations

Life Insurance Critical Illness Insurance Credit Insurance

1 800 565-4550

Realty

For Businesses and Associations

Office and commercial space for lease

418 682-1245

immobilier@ssq.ca

Fax : 418 682-1285

Investment

For Investors

Guaranteed Interest Accounts (GIAs) Segregated Funds RRSP, TFSA, RRIF and other plans Private Wealth Management RRSP and Investment Loans

1 800 320-4887

Fax : 1 866 559-6871

service.inv@ssq.ca

Monday to Thursday: 8:30 a.m. to 8 p.m.

Friday: 8:30 a.m. to 5 p.m.

For Businesses and Associations

Institutional Investment Services

1 800 265-9525

service.inv@ssq.ca

Fax : 1 866 559-6871

Multi-unit Mortgage Loans

1 800 463-6987

ssqpret@ssq.ca

Fax : 1 866 333-7501

For Advisors

Client Services

1 800 320-4887

service.inv@ssq.ca

Fax : 1 866 559-6871

Sales Office
Quebec

1 888 292-8483

sales.insinv.qc@ssq.ca

Ontario, Western and Atlantic Canada

1 888 429-2543

sales.insinv@ssq.ca

Our Addresses

Quebec

Group Insurance, Realty, Multi-unit mortgage loans

2525 Laurier Boulevard
Quebec City QC  G1V 2L2

Auto Insurance, Home Insurance, Investment, Business General Insurance

2515 Laurier Boulevard
P.O. Box 10510, Stn Sainte-Foy
Quebec City QC  G1V 0A3

Montreal Area

1225 St. Charles Street West, Suite 200
Longueuil QC  J4K 0B9

Toronto

110 Sheppard Avenue East, Suite 500
Toronto ON  M2N 6Y8

Halifax

Group Insurance

P.O. Box 1001
1680, Bedford Row
Halifax NS  B3J 1T0

Life, Critical Illness and Credit Insurance

Purdy's Wharf, Tower 1
1959 Upper Water Street, Suite 1703
Halifax NS  B3J 3N2

Calgary

800 6th Avenue South-West, Suite 650
Calgary AB  T2P 3G3

Vancouver

701 Georgia Street West, Suite 1558
Vancouver BC  V7Y 1C6

Ontario, Western and Atlantic Canada

110 Sheppard Avenue East, Suite 500
Toronto ON  M2N 6Y8