Employee Assistance Program (EAP)

The Employee Assistance Program (EAP) is the perfect complement to health insurance, enabling your organization to aim for and reach three objectives:

  • Improve health and wellness in the workplace
  • Prevent absenteeism
  • Resolve physical and psychological problems in the short term

The EAP proposes a number of services to insureds and their dependents should they find themselves burdened with personal, family-related or health problems of a physical or psychological nature:

  • 3 hours of telephone consultation, including 1 hour of legal or financial consultation
  • 12 or 20 hours (depending on your contract) of consultation in an office or on a secure website
  • Support to improve their lifestyle habits
  • Help finding shelter
  • Help finding childcare services
  • Distribution of health newsletters online
  • Videos on various topics (suicide prevention, cyber addiction, stress management, burn-outs, etc.)
  • Health questionnaire (for an additional fee)
  • Service for getting earlier medical appointments*
  • Access to the internet-based cognitive behavioural therapy (iCBT)

Services to Help you

Telephone Support

Does one of your insureds appear to be going through a tough situation? Talk to a professional who will be able to give confidential advice on the best approach to use with this person.

Intervention in a Crisis Situation

Disruptive events are destabalizing members of your organization? A specialist can be on site within 24 hours.

Usage Reports

Usage reports are sent once a year upon request.

Free Documentation

Order online the various articles you will need:

  • Reference cards
  • Guide for company managers
  • Promotional displays

* This service is carried out by available resources in the public health network.