Contact us by email

Group insurance claims will not be processed by email.

You can submit a claim in your Customer Centre or by regular mail. More information about group insurance claims.

New auto or home insurance claim?

If you need to file a new auto or home insurance claim, please use of the following forms:

First name

Last name

Group Insurance

Auto and Home Insurance

Subject

Insurance certificate number

My email is about:

Quote request

Ongoing claim

Customer service

Phone (optional)

Sujet

Téléphone (facultatif)

Claim number

Sujet

Police number

Message

Attach files

Documents accepted: gif, jpg, png, bmp, pdf and doc. Size maximum 5MB per file and size for all files should not exceed 15 MB.

File 1

File 2

File 3

The toll-free (1-800) telephone lines are currently experiencing difficulties beyond our control. Please use the local telephone numbers to speak to an agent. We apologize for the inconvenience and thank you for your understanding. To learn more about insurance coverage related to COVID-19, please refer to our information page.

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