Need to make a claim?

4 ways to choose from.


Claim Online


Using the secure website for plan members

Submit your claim with your Customer Centre and get reimbursed in 48 hours for most treatment types.

Not yet registered on our secure website? Register today!

Submit a claim

How to...

Claim using our mobile app


Download the free SSQ Insurance mobile application and get reimbursed in 48 hours for most treatment types.

Use the SSQ Insurance Card or Claim by Mail


Using your SSQ Insurance card

Present your SSQ Insurance card at the dentist's office or at the pharmacy. You will pay only for the expenses not covered under your group insurance contract.

By mail

Send us the claim form along with the original receipts.

Personalized forms are available in your Customer Centre. Simply fill them out, print and sign.

You can't find the form you're looking for on the list? Call our Customer Service at 1-888-651-8181.

Travel Insurance Claim


Whenever possible, contact CanAssistance before obtaining treatment or medical care outside your province of residence. You will be directed to the physician, clinic or hospital that is able to provide the emergency care you need. Your claim will be that much simpler.

The numbers to dial can also be found at the back of your SSQ insurance card.