Group Insurance Claim
Need to make a claim?
4 ways to choose from.
Using the secure website for plan members
Submit your claim with ACCESS | Plan Members and get reimbursed in less than 48 hours for most treatment types.
Not yet registered on our secure website? Register today!
Claim using our mobile app
Download the free SSQ Mobile Services application and get reimbursed in less than 48 hours for most treatment types.
Use the SSQ Insurance Card or Claim by Mail
Using your SSQ Insurance card
Present your SSQ Insurance card at the dentist's office or at the pharmacy. You will pay only for the expenses not covered under your group insurance contract.
Send us the claim form along with the original receipts.
Personalized forms are available on the secure ACCESS | Plan Members website. Simply fill them out, print and sign.
You can't find the form you're looking for on the list? Call our Customer Service at 1-888-651-8181.
Travel Insurance Claim
Whenever possible, contact CanAssistance before obtaining treatment or medical care outside your province of residence. You will be directed to the physician, clinic or hospital that is able to provide the emergency care you need. Your claim will be that much simpler.
The numbers to dial can also be found at the back of your SSQ insurance card.